Every night without LoopGuest is a question left unanswered
Your hotel deserves a concierge
that never sleeps.
LoopGuest brings a multilingual AI concierge, QR experience, bookings, reviews and analytics together in a single platform — answering your guests in their own language, centralizing every request, and turning your stays into 5-star Google reviews.
Good evening, Yasmine
What can I do
for you?
for you?
What’s the wifi code? 📶
IA
Network: TWELVE2026
Password: tw2026stay
Password: tw2026stay
The AC won’t turn on 😕
IA
REQUEST CREATED · TS-0043
Flagged to maintenance, they’ll be there within 10 min.
Type, or tap the mic...↑
April 2026
Dashboard
+ Add guest
AI conversations
162
Requests created
47
AI resolution rate
91%
Google reviews
128
Open requests
Request
Room
When
Status
Taxi · 08:00 AM
Room A101
Today
pending
AC maintenance
Room A102
Today
confirmed
Answers · Adapts to the stay · Centralizes requests · Generates reviews · Keeps guest identity safe · Works without an app
24/7
Concierge available
3
Automatic languages
0
Installation required
24h
To go live
Scroll
Zero missed calls·Zero made-up information·A concierge that never sleeps·3 automatic languages·Your data, isolated·Every request centralized·Zero missed calls·Zero made-up information·A concierge that never sleeps·3 automatic languages·Your data, isolated·Every request centralized·
Book a call
Pick your time slot.
Book a live 30-minute demo. Choose the time that works for you — we handle the rest.
Sound familiar?
Every day, your property
loses guests
without even noticing.
11:42 PM
"What's the wifi code?" The guest waits. The front desk is busy. They end up figuring it out alone — and remember the experience, not the code.
Simple question, zero answer
ROOFTOP · 9 PM
A rooftop guest pays the bill and leaves, happy. Nobody asked for their number. They will never see the offer that would have brought them back for another night.
A captured lead is a guest who can come back
10:03 AM
"Housekeeping requested yesterday" — jotted on a sticky note. The note disappears. The guest complains at reception. Nobody knew.
Request lost, never tracked
The platform
One complete platform: it centralizes requests,
books, recommends, and generates your Google reviews — automatically.
01
🛎️
Centralize
Every guest request — taxi, housekeeping, maintenance — in a single flow, never a lost sticky note.
02
📅
Book
Tables, spa, events — straight from the conversation, with no calls and no back-and-forth.
03
🧭
Recommend
A smart local guide that suggests at the right moment — never at random, never generic.
04
⭐
Generate Google reviews
Requested automatically, at the right moment of the stay, from every guest — without a second thought.
Under the hood
Five engines working together.
📅
Stay Engine
The real stay — dates, occupied room — as the single source of truth. Zero confusion between two guests.
🔄
Experience Engine
The interface adapts automatically to the moment of the stay: before arrival, during, before departure. The guest never sees these states, only the useful action.
🛎️
Service Request Engine
Taxi, housekeeping, maintenance, room service — one engine, with priority and tracking status, never lost.
🌍
AI Concierge
FR, EN, AR detected automatically. Answers only with your real information, never made up.
⭐
Google reviews
Offered to every guest, at the right moment of the stay. Your reputation builds itself.
📊
One dashboard
Today’s arrivals, requests, conversations, statistics — powered by the same engine as the guest experience.
Comparison
AI concierge vs human receptionist.
LoopGuest AI concierge
Human receptionist
Availability
24/7/365
Office hours
Languages
FR · EN · AR, automatic
1 to 2 languages
Team load
No monthly subscription
Salary + payroll costs
Absences
Never
Leave, sick days, turnover
Response time
Instant
Variable, queue
Missed requests
Zero — everything is tracked
Possible under heavy load
The product in action
See the concierge
in action.
Guest page · what Yasmine sees
TWELVE STAYS
Digital concierge
Studio Insomnie
📶 WiFiAsk the AI
🔑 Check-in / outAsk the AI
🚕 Taxi · HousekeepingAsk the AI
💬 AI Concierge · FR · EN · AR
Conversation with the AI concierge
TS
Twelve Stays
AI Concierge · online
· Answers only with your real info · Never made up ·
How it works
One scan.
A real answer.
A guest who becomes yours.
01
Scan
The guest scans the QR code in their room, on the rooftop table, or at reception. They land on your property’s digital concierge — your brand, your info. No app to download.
Takes 15 seconds
02
Chat
They ask questions, book a service, unlock an offer — in their language, detected automatically. The AI answers with your real information, never made up.
Available 24/7 · effortless
03
Centralize
Sorted requests, captured contacts, Google reviews requested, complete history — everything lands in your dashboard, assigned to the right team. Nothing gets lost.
Zero sticky notes, zero forgotten guests
The QR code
One scan.
Everything
they need.
Your guest scans a QR code placed in their room or on their table. In 15 seconds they have it all — WiFi, access code, house rules, AI concierge, local recommendations. No app. Just a scan.
—Placed at the right moment — when they need it most
—Branded to your property — not to LoopGuest
—Works on every phone — no app required
—Print-ready files delivered in 24 hours
· Print-ready · Branded · Yours ·
Built for
A simple hotel.
A hybrid hotel.
The same concierge.
Independent hotels · Riads with 8 rooms and up
Independent hotels Riads with 8 rooms and up
1 accommodation = 1 QR code. Each room has its own concierge that answers, books, and routes every request to the right team — without ever making up an answer.
—The guest asks in their language and gets a real answer, day and night
—Taxi, housekeeping, maintenance, room service — detected and assigned automatically, based on the catalog you define
—Global + per-accommodation Knowledge Base, merged before every answer
—Google reviews requested automatically after the stay
—Multiple accommodations unified in a single dashboard, data isolated per property
Before answering
The AI identifies the property, the accommodation if needed, then loads its Knowledge Base and services.
While answering
It merges global and specific info, answers in the detected language — never made up.
After answering
If an intent is detected (taxi, housekeeping, booking...), a structured request is created automatically.
What we’re already hearing
Real expectations.
Real properties.
“In the evening, we don’t always have someone who speaks English or Arabic at the front desk. If the AI can answer properly at those hours, that’s already huge for us.”
TS
Twelve Stays team
First pilot property
“What we want to avoid is made-up info. If a guest asks something we haven’t put in the knowledge base, we’d rather it says so than improvise an answer.”
RA
Restaurant & rooftop manager
Hybrid boutique hotel
“We lose housekeeping requests all the time because they’re written by hand. Having that centralized and assigned automatically is exactly what we’re missing.”
MK
Riad manager
Multi-accommodation lodging
The founder
“A guest with no answer means one less review and a lost booking. LoopGuest exists to end that.”
BOUTHAINA AKID
Founder, LoopGuest
Early Access
Early Access
Join LoopGuest in Early Access. Book your demo before the spots are gone.
- —Unlimited QR
- —AI Concierge 24/7
- —Dashboard
- —Automatic Google reviews
- —30-day money-back guarantee
No monthly subscription · Isolated data
FAQ
Every question.
One answer.
No. The LoopGuest AI concierge answers only from the information provided by the property (Knowledge Base, services, opening hours). If it doesn’t know the answer, it says so clearly instead of improvising.
Completely. Each property has its own partitioned space — data, conversations, requests, guests. No one else has access.
French, English and Arabic, detected automatically based on the language your guest uses. No configuration needed.
24 hours. We set up your Knowledge Base, your QR codes and your dashboard. You receive your access and your print-ready QR codes.
No, never required. Everything works in the browser from the scan, with a session that stays open without rescanning. Adding it to the home screen is just an extra option, for those who want it.
Never. The QR identifies a room, not a person. Without a confirmed active stay today, the screen stays neutral — the system is closed by default, open only with proof of stay.
No. LoopGuest is not a PMS, a channel manager, or a full booking engine. It’s a digital concierge that complements your existing tools.
Yes. In LoopGuest, each space (restaurant, rooftop, rooms) gets its own QR code and its own digital menu while staying attached to the same property and the same dashboard — with no second account. This is the Twelve Stays use case, our first deployment.
Yes, from a single multi-property dashboard. Each accommodation or each address keeps its own QR code and its own context.
You define the roles — Owner, Manager, Staff — each with its own permissions. Staff only see what’s assigned to them.
You can cancel at any time, with no penalty. Your data is fully exported to you if you leave.
The next guest who scans deserves a real answer.
Your property.
Its concierge that never sleeps.
Independent hotel, riad or hybrid hotel with a restaurant and rooftop — setup takes 24 hours. The concierge never takes a day off.